Please read the following carefully to ensure you have a hassle-free return experience.
**PLEASE NOTE** This is extremely important: ensure you get prior authorization to return any goods. When authorizing, we will advise you of the best method of shipping, to avoid excessive fees and charges which would be borne by you.
REFUSED SHIPMENTS WILL BE CHARGED FULL RETURN COSTS PLUS ACTUAL SHIPPING COSTS, AND 20% RESTOCKING FEE.
DUE TO THE COVID-19 we are unable to accept open returns for some products. Should you need parts or warranty service or have an unopened product to return within the 30 day period, please follow the above for further direction.